From the moment I called, their team understood the gravity of the situation. They performed a significant, multi-faceted repair that involved:
Emergency deep-earth excavation: They moved quickly to contain the issue and prevent further structural damage.
Municipal coordination: They handled the difficult task of cutting and patching the concrete in the public right-of-way street to access the city main.
Technical precision: They utilized advanced trenchless pipe-bursting methods to replace the failed 1987-era line with minimal disruption to the rest of the yard.
Their technicians, Jarrod Owen and his crew, were absolutely outstanding. They were not only clean, transparent with the billing, and extremely careful to shore up the excavation pits safely, but they also communicated every step of this massive undertaking with us clearly. In fact, we were so impressed by their service that we even kept Jarrod’s collector card(it wasnt his Rookie season card tho)—a testament to the high standard of service they provided! If you are looking for a company that can handle a large-scale, high-pressure plumbing emergency with professionalism, expert-level skill, and a team that genuinely cares about the homeowner, this is the company you need. They effectively saved the property from total loss.”
- L. R.
“A major plumbing company in Omaha charged us 6 hours of labor only tosay they could not clear the drain. The American Rooter plumber cleared the problem in less than 30 minuts. We were impressed”
- Charles K.
“I had an excellent experience with American Rooter! From the moment I called, their customer service was friendly and responsive. The technician arrived on time, assessed the issue quickly, and provided a clear explanation of the necessary repairs. Their work was efficient and professional, and I appreciated the upfront pricing with no hidden fees. My plumbing issue was resolved promptly, and I couldn’t be happier with the results. Highly recommend them for any plumbing needs!”
- Halie H.
“Garrett at American Rooter Plumbing was a godsend. I had been told by another company that I need my main pipe from house to street replaced, but Garrett was firm that this was absolutely not true. He showed me my whole pipeline and explained very patiently and clearly how American Rooter would be able to help me. Garrett saved me from a 14k+ mistake! I am so impressed by the integrity and service from both Garrett and American Rooter. I can't recommend highly enough!”
- Jenna L.
“American Rooter is an amazing company. We decided to go with them based upon a friend’s recommendation. I checked out the reviews and scheduled an appointment to have my water main cleared of tree roots. I have an older home with clay pipes and two large maple trees in the front yard. The tech gave detailed information and options for both preventative maintenance of the old pipes and costs/pros of replacing them. They cleared the pipes and shared the camera images with me so I could see the extent of the root invasion. I didn’t get any scare tactic vibes or up-selling. Thank you so much for the thorough, high quality, fair priced job well done! Will definitely be using them again in the future and recommend to everyone! Lastly, all my interactions with the staff were great, but Jarrod was a rockstar and truly a pleasure to work with. I don’t know what you pay him, but you need to give him a raise!!”
- Charlotte A.